AI receptionist for salons and spas
Little Concierge answers your salon or spa's phone line while you're with a client. It answers questions from your website, books appointments and takes messages.
100 free minutes · No card needed · Then prepaid minute packs
The problem
Calls that come in after hours go to voicemail, and the caller rings someone else.
During the day, your staff are on the phone instead of with clients.
Illustration · a busy day at a salon
Hear a call
A scripted example of a call to a salon. It plays as you arrive; replay it any time.
What the receptionist got done
Scripted demo · text only
Thanks for calling Willow Hair Studio. This call may be recorded. How can I help?
Hi, what time are you open until today?
We're open until 7 tonight, and from 9 tomorrow morning.
Great. Could I book a cut and blow-dry for tomorrow? It's Sam Rivera.
Tomorrow at 10 is free, Sam. That's a cut and blow-dry at 10 tomorrow. Shall I book it?
Yes, please.
You're booked for tomorrow at 10. Anything else?
Could the owner call me about a gift card?
Of course. I'll take a message and pass it to the team.
A scripted example, not a recording of a real call.
What it does
Picks up when customers call your business number and talks with them in plain language.
For exampleSomeone calls during a busy afternoon. It picks up, greets them and asks how it can help.
Scripted example
Uses what is on your website to answer common questions, such as your hours and services.
For exampleAsked whether you open on Saturdays, it answers from the hours on your website.
Scripted example
Finds an open time and books, moves or cancels an appointment for the caller.
For exampleAsked for a slot tomorrow morning, it finds an open time and books it.
Scripted example
Notes who called and why, so you can get back to them.
For exampleWhen a caller wants the owner, it notes their name, number and reason.
Passes the call to you or your team when a person is needed.
For exampleWhen a caller asks to speak to a person, it passes the call to your team.
Tells the caller your website address when they ask for it.
For exampleAsked for your website, it tells the caller the address in plain words.
How it works
Paste your website address. Your receptionist reads it and learns your hours, your services and the questions customers ask.
Your receptionist gets its own phone number when you go live. You don't search for one.
Keep the number customers already know and forward your existing line to it, or publish the new number on your website and listings.
Who it's for
Books cuts and colour while you're with a client, and answers the questions in between.
Answers questions about treatments and hours from your website, and books the visit.
Moves an appointment to a new time and takes a message for anything else.
Answers questions about opening hours and passes the rest to your team.
Offers open times for a check-up and books one.
What callers hear
Every greeting includes the notice:
This call may be recorded.
Hours, services, prices you publish and directions, in plain language.
A booking, a message for you, or the call passed to your team.
Your receptionist stops answering. Callers are put through to your transfer number if you set one; otherwise they are told your team will call them back, and you get a message so you can call them.
Pricing
Try it with 100 free minutes.
Your trial starts with free minutes.
When your free minutes are used, request a minute pack from your account.
Your receptionist stops answering. Callers are put through to your transfer number if you set one; otherwise they are told your team will call them back, and you get a message so you can call them.
| Pack | Minutes | Price |
|---|---|---|
| Mini | 50 | $25.00 |
| Starter | 250 | $100.00 |
| Standard | 600 | $216.00 |
| Busy | 1,500 | $495.00 |
| Large | 4,000 | $1,200.00 |
Questions
Yes, if they ask. When a caller asks whether they are talking to a person, your receptionist says it is an AI assistant, and it never claims to be a person.
It takes a message or passes the call to your team, so the caller still has a next step.
No. Forward your existing line to your new number, or publish the new number instead.
Nothing: 100 free minutes, and no card needed.
Your receptionist stops answering. Callers are put through to your transfer number if you set one; otherwise they are told your team will call them back, and you get a message so you can call them.
Yes. Set it up with your free minutes, call your new number yourself and listen before you share it. The call demo on this page is a scripted example, in text; the short examples you can play with sound on are scripted too, voiced for this site.
Start with 100 free minutes. No card needed.
That's the story