Call-recording notice · Little Concierge

TODO-USER: legal review Placeholder text. It is not legal advice and is not in force.

Telling callers

Telling callers about recording is built in: we always play the recording notice in every greeting. Placeholder: any separate legal duty the business has to tell callers, to be set in legal review.

When calls are recorded

Placeholder: when calls answered by Little Concierge are recorded or transcribed, and how callers are told.

Why

Placeholder: the purposes of recording, such as giving the business a record of the call.

Who can listen

Placeholder: who can access recordings and transcripts.

How long recordings are kept

Placeholder: retention and deletion of recordings.

Asking not to be recorded

Placeholder: what a caller can do if they do not want to be recorded.